Nikola Kuzmic

Angestellt, Senior Digital Service Manager, Vorwerk Gruppe

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Teamleitung
Projektarbeit
SQL Server
Internet Information Server
Salesforce
Software Engineering
Informatik
Soft Skills
Kommunikationsfähigkeit
Talent Management
Scrum
Prince2
Führung

Werdegang

Berufserfahrung von Nikola Kuzmic

  • Bis heute 3 Jahre und 3 Monate, seit Apr. 2021

    Senior Digital Service Manager

    Vorwerk Gruppe

    Within the digital R&D department among other topics currently responsible for project centered around these areas: - Problem Management - Risk Management - Implementation of observability and improved monitoring of cloud solutions - Continual Service Improvement

  • Bis heute 4 Jahre und 2 Monate, seit Mai 2020

    Manager EMEA Technical Consulting

    Cornerstone OnDemand

    - leading a team of experiences senior technical consultants - project planning and resource management - connecting the sales organization with service delivery - escalation management

  • 4 Monate, Jan. 2020 - Apr. 2020

    Manager EMEA Technical Consulting

    Saba Software

    - leading a team of experiences senior technical consultants - project planning and resource management - connecting the sales organization with service delivery - escalation management

  • 1 Jahr und 2 Monate, Nov. 2018 - Dez. 2019

    Technical Services Team Lead (Manager EMEA support)

    Saba Software

    - leading a team of technical consultants, developers and support analysts - developed Salesforce dashboards for automated KPI reporting - process analysis and improvement in agile fashion (SCRUM product owner) - mentor and coach for team members and new starters - change management leader - escalation management

  • 3 Jahre und 10 Monate, Jan. 2015 - Okt. 2018

    Technical Services Team Lead (Manager EMEA support)

    Lumesse GmbH

    - leading a team of technical consultants, developers and support analysts - developed Salesforce dashboards for automated KPI reporting - process analysis and improvement in agile fashion (SCRUM product owner) - mentor and coach for team members and new starters - change management leader - escalation management

  • 6 Jahre und 3 Monate, Okt. 2008 - Dez. 2014

    Senior Application Developer (ASP.NET, T-SQL, C#)

    Lumesse GmbH

    - design and implementation of customization projects - co-lead the development of a major release of ETWeb Enterprise - tooling for the department - mentor for new starters

  • 1 Jahr, Okt. 2007 - Sep. 2008

    Diploma Student (C#, web services, .NET framework)

    European Microsoft Innovation Center

    During studies worked full time on: - project concerning collaboration facilitated by the European Union - diploma thesis "capacity management in complex event processing systems"

  • 3 Jahre, Okt. 2004 - Sep. 2007

    Database Developer (T-SQL, DB2, Oracle)

    MIT - Management Intelligenter Technologien GmbH

    During studies worked part time on: - development of database migration scripts for DB2 and Oracle - software testing

  • 1 Jahr und 1 Monat, Mai 2003 - Mai 2004

    Software Developer (C++, C#)

    Trigis Geoservices GmbH / IVC AG

    - development of plugins and tools for Intergraph's GeoMedia (GIS software) - assistant to IT lead during various projects

  • 3 Jahre und 9 Monate, Aug. 1999 - Apr. 2003

    Software Developer (RPG, AS/400, Java)

    de.ka. GmbH

    - developing business applications in RPG for IBM AS/400 - prototyping warehouse software in Java and C++ using special scanner hardware - customer facing support person - mentor for new starters

Ausbildung von Nikola Kuzmic

  • 4 Jahre und 1 Monat, Sep. 2004 - Sep. 2008

    Informatik

    Fachhochschule Aachen

    software engineering C++ / C# / .NET / OOP / Datenbanken

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Kroatisch

    -

Interessen

Gitarre
Video Games
Familie
Do-It-Yourself
Informatik
Management
Projektmanagement
Personalmanagement
Softwareentwicklung
Support
Wirtschaftsinformatik

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