Service Coordinator (m/f/d) for crane systems
Welcome to LINTEC marine : Become part of our team as a Service Coordinator
We are looking for personalities - just like you are. With us, you will work with highly motivated colleagues in interdisciplinary teams and act on site at our national and international customers with a lot of know-how, independently and in a well-founded manner.
At LINTEC marine, we are looking for talented and motivated Service Coordinators like you who are ready to join our mission to revolutionize the maritime industry with innovative solutions.
Ready to pull the strings and take our service to the next level? As a Service Coordinator, you are the organizational backbone of our team and play a central role in coordinating and managing our service activities. Be part of our dedicated team and shape the future of our service area with us!
As a Service Coordinator, you will have the opportunity to ensure the smooth running of service activities, work effectively with teams, improve processes, develop your organizational skills and play a central role in the success of our service area.
We look forward to receiving your application!
Customer relationship
Main tasks
- Planning and coordination of crane and system inspections, as well as comprehensive customer support.
- Preparation of detailed quotations for services and spare parts deliveries.
- Organization and implementation of service assignments at national and international level.
- Preparation of technical documentation for service processes and spare parts management.
- Active sales of spare parts and technical solutions to customers.
- Acquiring new customers and maintaining existing customer relationships.
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Carrying out post-calculations to measure the success of service orders.
Qualifications
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Technical training with commercial experience
Alternatively: forwarding agent with experience as a dispatcher
or commercial training with experience in scheduling.
- Experience in service planning and customer service, preferably in a technically oriented environment.
- Ability to prepare accurate service and spare parts quotations.
- Knowledge of creating and maintaining technical documentation.
- Strong sales orientation with a proven track record in spare parts sales.
- Customer acquisition and relationship management skills.
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Analytical skills to evaluate service reports and perform post-calculations.
What's great about the job?
- A central role in a dynamic service team with direct customer contact.
- The opportunity to actively help shape the service area and continuously improve customer service.
- An international role with a wide range of opportunities.
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A performance-oriented salary package with attractive additional benefits.
What we offer
- A dynamic working environment in a technically demanding field.
- The opportunity to work on innovative projects with a high degree of practical relevance.
- Room for personal initiative and personal development.
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An open corporate culture with short decision-making processes.
Advantages
A full-time position
Attractive salary package.
LINTEC marine supports individual training proposals by arrangement.
Sports activity
Currently building its own fitness room in its own building.
Food & drinks
Coffee and water are always provided.
Breakfast every Friday with grilled sausage and bread rolls.
Lunch in cooperation with the Unilever canteen.
